LA Fitness Complaint - Absolutely no concept of customer service
IRVING, TEXAS -- The trainers are wonderful. The sales staff is condescending, rude and manipulative. They have an entire cluster of Bernie Madoff's in training here!! They do not care about the customer - its about the money and they will say ANYTHING to get you to sign up even bad mouth each other begind their back. Their contracts very conveniently do not mention relocation clauses. Does someone seriously plan on relocating for their job in the middle of the year. I have been a member for over 3 years. The sales manager said that being a member for 3 years means nothing to them - I QUOTE!!! WOW - I already asked my apartment complex to not recommend the gym to anyone and I wil make sure my company HR department knows too. We have 8,000 employees in the area and we partner with local business so that employees receive benefits - LA Fitness will definitely NOT get our multi million dollar business.