Time Life Complaint - Phone Ordering differs from Online Ordering

Review by daddy's girl on 2009-08-31
DES MOINES, IOWA -- I ordered a 16 CD Country Western Set for my father's Father Day gift on 05/27/09. I ordered it online and it did state it was on backorder. Almost 3 months later, I called and the Customer Service representative said it was STILL on BACKORDER and she recommended another CD set. I agreed to the new order to find out they were billing me DOUBLE what the online price was!!! When I contacted customer service for them to adjust my account, they tell me I have to return the new set, wait for the credit and then order it again!!!

I will never do business with them again and hopefully this will protect other people from getting ripped off!!!
Comments:1 Replies - Latest reply on 2009-08-31
Posted by andbran on 2009-08-31:
online is always going to be lower.

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