The Cozy Pineapple Complaint - Terrible Customer Service
My story is like all the others. The Cozy Pineapple was less expensive than Williams and Sonoma's ladder but appeared to be exactly the same item. I waited three weeks past the time it should have been delivered and nothing arrived. I tried to call them and I heard the message, "--- the service was too full and call back later." I continued to try numerouse times with no luck. I wanted to cancel the order before it was received. When I checked the phone number, the operator state it did not exist. Now I am at the letter writing stage to cancel the order. Hope that works because I will dispute any charge through my Credit Card Company should they send this product now.
The Cozy Pineapple needs to be shut down.