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GE Money Bank Complaint - GE Money Bank is abusing the public - Dillards Credit Card
Dillards Credit Card - Complaint
EL PASO, TEXAS -- GE Money Bank took over Dillards Credit Cards service and immediately began to abuse Dillards long term customers including me, a customer for 40 years. They immediately lowered my credit from $3000 to $300 and although I never missed or made a late payment, they posted my 6/09 online payment LATE and hit me with a $39/service fee on a $297 balance. I disputed this as I had a record from my bank of timely payment and they turned around and refused my next two months (July and August 09) on line payments. They then closed my account, turned me over to the credit bureau for late fees and non payment of my account and commenced with aggressive collectors who refuse to discuss the fact that GE Money Bank initiated all this and has trashed my credit for an account that I have tried repeatedly to pay. The internet is full of similar stories on GE Money Bank - they are abusing consumers and they are conducting business in an unprofessional manner.
Comments:
Posted by justthefaxx on 2009-08-31:
Not just GE Money Bank, all banks are doing that to their customers.
Posted by laklisa on 2009-09-01:
Did you try going to the store and making the payment? How about over the phone? I am sorry you were reported to the cb agencies, but there are other options to pay besides online. I don't care for GE money bank myself (they also handle Wal-Mart and Belk credit cards). Its your responsibility as well, so don't blame GE...
Also just a quick note-You should pay before or on the day of the due date. They will charge you a late fee if you are one day late!
Also just a quick note-You should pay before or on the day of the due date. They will charge you a late fee if you are one day late!
Posted by DM01 on 2010-02-12:
GE didn't just take Dillard's credit card business over. In fact, I worked for GE in the financial services division years ago. The credit card receivables were purchased in 2004. So if you didn't have any problems for 5 years until this happened, you must have not had any problems with GE Money. As someone mentioned, all cards are being cut. Chase, Bank of America, Citi, and GE Money are all cutting limits down. They are not doing this because of your credit or payment history. They cut all lines to limit their exposure. All banks must have a portion of all outstanding credit limits in reserve in order to cover for losses. So...If everyone has a low limit, they don't need to have as much in reserves to cover that exposure for potential losses.
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