Avis Complaint - Avis has no integrity
SAN ANTONIO, TEXAS -- The representative who logged in my daughter in law during our visit to San Antonio failed to mention that she would be charged $125 for an under age fee, while we stood right there clearly older than 25 and perfectly able to rent the car in our names instead. He asked if she wished insurance but failed to inform her that she did not need it or any other option to do with insurance and it appears was charged the full amount for insurance possible. The rate without all the BS charges would have been $240 instead for 5 days $752.97. Now how do you justify that kind of abuse? The jacket that explains all your rights are not given to you until after you sign the receipt so you have no idea what you are truly signing until you put your initial down. Fraud, scam and down right wrong. Shame on you AVIS. I will be reporting this to the Air Force for future families traveling to San Antonio so that young wives coming to watch the airman graduate and go and fight for our country don't use this company and get the ride my family has taken. You have just lost two families from life of future rentals.