Enterprise Rent-A-Car Complaint - NEVER USE ENTERPRISE!
WASHINGTON, DISTRICT OF COLUMBIA -- My husband and I were on a vacation in Washington DC and had planned to go to Williamsburg, VA. We went to the Enterprise there that I had made reservations at a MONTH in advance. We are both under 25 and had booked it that way and were willing to pay the fee for that. I had read up on EVERYTHING because we were under 25 and I didn't want to get screwed over. When we got there, they informed us that we couldn't get a car because we only had a Visa Debit card to pay for it. WHAT MORONS! Even if it is a Debit card, it is still a VISA! The guy was NO help at all. We asked him how we should get to Williamsburg, or how we could get a taxi...he had no answers for us. NEVER USE ENTERPRISE!