Sharon Dale Complaint - Faulty Product, and faultier customer service

Review by srdale on 2004-07-02
JACKSON, MICHIGAN -- Inferior product; horrible customer service; you sit on the phone with them for hours, asking you to turn computer on, tap buttons, -- if I were a computer repair person, I wouldn't be calling them. Not only that, you can't even understand them. Asked for their location...THEY ARE IN INDIA! Americans buy products and then jobs associated with them are outsourced to another country....We should take a stand and not support a product that does not support us! Computer still broken and is only a year old...cannot get drives to read anything...what a chunck of crap!
Comments:1 Replies - Latest reply on 2004-07-02
Posted by LegalCollector on 2004-07-02:
The Indians you referenced almost always have college degrees, and are among the smartest people in the world. Yeah, theres the accent barrier, but they even take classes to sound more American. Blame yourself, for not researching Dells awful track record with quality.

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