Jeld-Wen Complaint - Jeld-Wen Customer Service Difficult
KLAMATH FALLS, OREGON -- We ordered a window that needed to be tempered glass. We have been trying to get Jeld-Wen for over a month now to help us place tempered glass into the unit.
Customer service is basically, you bought the window, now it is your problem.
They have service repair (warranty) but will not help us get tempered glass into the unit. We are on our own.
If you decide to go with Jeld-Wen, make absolutely sure you have exactly what you need, because if there is a problem it won't be theirs.