Care Credit Complaint - Care Credit / G.E. is a big scam
ORLANDO, FLORIDA -- Care Credit/ G. E. Financial.
They are complete crooks. Extremely deceiving. Judging from the cold tone of their customer service reps, I knew they get these calls all the time disputing their unethical and probably illegal way of doing business- whcih is why I just searched the internet, which just confirmed that.
I send payments well in advance, but they PROCESS my payments the day AFTER the due date, constantly, to charge MASSIVE penalties...
Their bills (for dental care done) are so very misleading- I thought I was paying as scheduled to avoid finance charges, long story short, I wanted to review my account - which I thought I was current on. I called and asked for them to go over my payment history and the customer service person tells me he can only look at my payment history for the last 90 days, anything before is "archived" and I have to write a whole letter by snail mail of course, and wait for a letter back.. He added that if I didn't pay the remaining 500 bucks they allege I owe by the next day ( when they ALLEGE ) it's due, I would be hit with more charges- 39 late fee plus finance charges as well- EVEN though I'm disputing it! He says the dispute doesn't start until they confirm that they receive and process my letter- what a joke.
I already paid them much more than I borrowed and I CAN NEVER GET A Straight answer from them, other than recommending I write letters..
Oh, and whenever you call, you'll hear a message something like "that due to high call volume it can take a long time to speak w/ a rep.." Gee, I wonder why they get so many calls...
DO NOT USE CARE CREDIT- IT IS A SCAM- THEY WILL SUCK THE LIFE OUT OF YOU AND YOU WILL SOMEHOW OWE THEM A LOT MORE THAN YOU THINK YOU WILL HAVE TO PAY- EVEN IF YOU READ THE FINE PRINT WITH A FINE TOOTHED COMB.