Work Out World Complaint - WOW should have their business license revoked!!
RED BANK, NEW JERSEY -- This is the worst business I have ever dealt with in my entire life. My husband & I have been members of more than a dozen gyms in three different states and have never encountered such unscrupulous business people. I have been trying to end my membership for one year and they continue to charge us. We have over fifty phone calls into WOW as well as seventy e-mails and absolutely nothing is being done to remedy this situation. It is impossible to speak to any member of corporate on the phone. The only way to contact them is through their web site. None of the gym employees can reach anyone above the gym manager. Their corporate hierarchy leaves a great deal to be desired and when I finally got in contact with [snip], the owner, she had absolutely nothing to say to me about the matter. If you are interested in reaching her please do so at firstname.lastname@example.org.
I have contacted the NJ Department of Consumer Affairs and the Better Business Bureau about their unfair business practices. They have received a F rating from the Better Business Bureau and I recently discovered a class action law suit is being organized against WOW. [snip]
It is easy to join but impossible to get out! AVOID THIS GYM!!!!!!