Best Buy Informative - Geek Squad did their job.
I bought this television ON CLEARANCE in May. I've only had a couple of issues with it. It seems to lose the connections (HDMI, VGA, etc.) every once in a while. I download the firmware from Westinghouse, reinstall it and it's ok. I couldn't get it to work the last time so since I have the 4 yr contract, I called the Geek squad. They gave me a 2 hour time window and he arrived promptly and started to diagnose it. After about 30 minutes, he did the same thing that I did and viola, it worked. He mentioned that the EPROM board goes out and he simply ordered it. Installation is 2 weeks away. You know what? I NEVER buy extended warranties, but this clearance TV was such a great deal that I couldn't pass up the warranty. I guess I'm happy. He said if the TV goes out before the board gets here, they will replace it with a newer Insignia (LG) model for free. Looks like the next 4 years are going to be good to me. :)