5th Third Bank Complaint - CROOKS...PURE AND SIMPLE
Two years ago I obtained an auto loan with 5th 3rd bank. I live in Texas. There are no local branches. I fell a couple of weeks behind and I called them to setup a payment arrangement. They made an arrangement for that payment and my next payment that was coming due within the next two weeks. They handed me off to their "Collection Agency". When my first payment cleared and my account was current, 5/3 pulled my account back from their collection agency. When they did this the collection agency had no choice but to delete the 2nd payment I'd made with them for an automatic EFT to hit my account for the upcoming payment.
5/3 called me and the man on the phone was awful to me. He was making rude remarks and would not allow me to explain my side of the situation. I hung up on him because he would not let me talk. I promptly called back and got a supervisor. He argued that I owed an extra payment. I insisted that payment had been paid. By this time the payment was 30 days late and 5/3 was reporting it to the credit bureau.
5/3 is a TERRIBLE bank and I use that term "Bank" loosely. I am going to consult with an attorney to have them correct my credit bureau as this is their fault. I am considering surrendering my vehicle to get these people out of my life and if I do, I am going to make sure I have a good attorney to keep them off my back. We need to come together for a class action lawsuit.
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