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Nexteve Complaint - Do not order - Clothing and Dresses

Review by Shampoo on 2009-09-04
DARINGTON, PENNSYLVANIA -- Poor product and poor service. Take your money elsewhere!

They completely screwed up on the dress and do not take ownership of their mistake. Their website is deceiving because the dress does not look like the pictures in the website. They screwed up on the measurements that I sent them and even after proofs (I sent multiple emails with pictures with a tape measure) they did not own up to their mistake. The quality of the dress is below par and forget about calling their customer service phone number, YOU WILL NOT GET THROUGH! It is either engaged or will ring endlessly.

They will not refund your money or exchange your dress! You have been warned! Take your money elsewhere!
Comments:3 Replies - Latest reply on 2009-09-04
Posted by jktshff1 on 2009-09-04:
Sorry, but the dress will not make you look as good as the model LOL! (really, I apologize for that statement, but those voices in my head started)
If you put it on a credit card, dispute the charges.
Posted by Shampoo on 2009-09-04:
My expectations was not for the dress to make me look as good as the model (in this case it was a manequin) - as two people will never look the same even in the same dress! The quality and workmanship of the dress is just awful.
I do admit I should have researched the company first before considering to do business with them. I saw their D- rating with the Better Business Bureau and the endless negative reviews on Nexteve.
I am just sharing my experience and hope that people will not make the same mistake as I did.
Posted by jktshff1 on 2009-09-04:
Thanks for coming back. I'm surprised there haven't been more comments on this. Again, I was just joking.
Good luck.

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