Juniper Bank Complaint - 8.99% to 14.99% Even after I 'Opted Out'
WILMINGTON, DELAWARE -- This credit card company said that I would have a fixed rate at, 8.99%, for the length of the loan, so I did a transfer balance and the interest remained at, 8.99%, for about 1 year. They sent me a notice saying that their rates were increasing, however, if I, 'Opted Out', then I would remain at the 8.99%. The letter said I could either call or mail them a letter to, 'Opt Out'. I called and then when my statement came in, I was at the 14.99%, interest rate -- I WAS FURIOUS, I called them immediately, and they said that there was NOTHING they could or would do for me and that the call I made never existed in their records. This is a BS company, and I would NEVER recommend them.