VRBO listing 198942 Complaint - Be ware of the owner of the VRBO listing 198942
SAN FRANCISCO, CALIFORNIA -- The owner misrepresented "perfect" condition, view and location of the property. The garden is dead, and you will not find a closet to unpack either, the phone was not working, the place was dirty - windows and floors. There is nothing but a Viking stove that is luxurious about this place. We witnessed a prostitute servicing a gentlemen in our alley in complete day light, it is filled with flies, smells and feels filthy. There was a definite attempt by the owners to remodel it, but they did not pay attention to current conditions, and you can not do anything about the neighborhood.
Considering that we had a bad experience with another property by this owner, which actually was in a good location, we could not take this any longer and informed that we would be leaving after spending one night there.
When we decided to move to the Fairmont hotel ( a true 5 stars of luxury located 2 blocks away, with uncanny views and service, that cost us less than this place), the owner refused to refund us for 9 out of 10 days of prepaid stay. She also failed to return USD 500 security deposit for this property and USD 500 security depositfor the one we rented the previous week, which was also a complete disaster(VRBO#196119 -pictures were taken a long time ago).
Vrbo sends negative feedback to owners for approval, needless to say you would not find negative references there.
The owner owes me about USD 3350 already.
Yet, VRBO is being helpful, asked me to provide them with the information confirmation, lucky me, I have a good lawyer and I am a US citizen, I can fight my case. What about foreigners that can not protect themselves from such fraud? In any case, beware!