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Governmental Programs Informative - Duplication of Services

Review by Reason A. on 2009-09-05
Without mentioning any company in particular, just wanted to share my experience today with the US Govt. Applied for insurance a couple of week ago and today I got three separate envelopes in the mail. One said thank you for applying, some info is missing, please call this no. (in service 7 days a week, 8A to 8P). Another letter approved my enrollment. A third contained a card verifying coverage. Just for fun, I called the phone no. listed on the first letter and heard this message, "Sorry, our office is closed; normal business hours M - F, 8A to 5P. I will definitely call on Monday just to satisfy my curiosity. Any guesses what I will hear?
Comments:7 Replies - Latest reply on 2009-09-08
Posted by CrystalSword on 2009-09-06:
All Gov. offices will be closed Monday in observance of Labor Day, please call Tuesday!
Posted by tnchuck100 on 2009-09-06:
Welcome to government. Duplication is nothing new. You must realize they have an unlimited supply of money. Ours. What's worse is of those 3 departments/areas/desks each is probably not even aware of the others existence. God forbid they should actually communicate with each other.
Posted by jktshff1 on 2009-09-06:
Shouldn't it be called Lazy Day since it's a day off?
Posted by madconsumer on 2009-09-06:
is this for medicare?
Posted by Anonymous on 2009-09-06:
I'm not sure what your point is. It it a complaint, information or compliment? I am guessing you applied for Medicaid.
Posted by Anonymous on 2009-09-08:
FYI, Tomahhtoe, the title said informative. My husband recently had a pacemaker/defibrillator "installed". His insurance, Anthem, didn't question paying the $18,000 charge for the device; but they rejected the doctor's claim to implant it. Wow! what was he supposed to do with it carry it in his pocket? It's all in the numbers: the doctor's office refiled it with the "right" numbers and it went through. Red tape headaches. I'm glad I'm 66 and not 26.
Posted by Anonymous on 2009-09-08:
PS, Crystal, right on. FYI, Tomahhtoe, the title said informative. Another sampling of inefficiency...My husband recently had a pacemaker/defibrillator "installed". His insurance, Anthem, didn't question paying the $18,000 charge for the device; but they rejected the doctor's claim to implant it. Wow! what was he supposed to do with it carry it in his pocket? It's all in the numbers: the doctor's office refiled it with the "right" numbers and it went through. Red tape headaches. I'm glad I'm 66 and not 26.

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