Casio Complaint - Casio won't honor warranty on watches. - Waveceptor Solar atomic watch

Posted by Starlord on 2009-09-06:

What are you doing to those watches? It takes some kind of extreme abuse to break a watch in that manner. I was a police officer, firefighter and EMT, and I never had a watch fracture as you describe. I will let you use your imagination as to the stresses my duties put on watch bands. I ain't buying this one.

Posted by tnchuck100 on 2009-09-06:

"Their excuse was so outrageous that it is not worth writing about." - Then why did you bother to write anything? That is what people would be most interested in.

Posted by madconsumer on 2009-09-06:

next time purchase a rolex or timex?

Posted by GenuineNerd on 2009-09-06:

Is the Casio often worn in wet conditions? Although the watches are "water resistant", they aren't meant to be constantly in water. I have a friend who had a Casio G-Shock watch that fractured at the pin hole by the watch band as well; however, he kept that watch on at all times, including in bed and in the shower. The G-Shocks have plastic cases; the band itself broke on it once and was replaced. After the pin hole fracture, which I am guessing was caused by the soap and water the watch was exposed to in the shower, he now wears another Casio watch, this one a Wave Cepter Solar, but it has a metal case and band, not plastic. And he doesn't wear his watch in bed or in the shower any more. I also own a Casio Wave Ceptor that I had for 3 years now, and no case fracture. Mine is also a metal case/metal band watch.

Posted by CTYankee on 2010-01-18:

I had exactly the same experience as alanmalk. 2 Wave-ceptors, no abuse, no underwater. The plastic watchband holder (which is attached to the bezel) broke in exactly the same place (11 o'clock). I was going to return them to Casio but it looks like that would be a waste of postage. Goodbye Casio--well, you buy cheap, you get cheap. Seiko or better for me from now on!