All Star moving and storage of Arizona Complaint - 21st century pirates
PHOENIX, ARIZONA -- Allstar Moving & Storage Inc. Also in business as easymoveaz.com Is the explanation as to where all the modern day PIRATES are working.
They make themselves out to be a large reputable company through the internet with their stock photo's etc. Give you great quotes, no mention of extras and how smooth and easy your move will be. You go ahead and make the booking and there's the mistake it all changes.
They stated that they would confirm the booking prior to the move, they did not I had to call them twice in order to make sure everything was a go. They show up on time, in a Budget rental truck which was obviously too small for the job and of course they are on an hourly rate and would have to make TWO journeys which would add to the rate and the travel time. Out gets the driver and the first thing before they start. There is a 19% of total bill as a gas charge, almost 13% tax (more than the county) Upcharge of $39 for 1 flight of stairs, additional for plasma TV. (19% of the final bill $133 to go 12 miles!!!!)
Oh and by the way they must have cash or a bankers draft nothing else will do. So I get the money $500 from the bank based on the $350.00 estimate so I had some spare incase of overage. They load the truck (it won't all go in as I mentioned earlier very convenient) when we get to our new home they hold us to ransom (PIRATES) $800 or we will not take your items off the truck, then they have the nerve to hold out their hands and state that there is a mandatory $10 per man tip!!!!!. If you don't pay them with the cash or the bankers draft they will drive off with all your items. They would not even remove the freezer which was loaded with food until my wife went to the bank to get them the additional money over the $500 that she had already given them. The whole experience was a total nightmare and 30 hours later I am still waiting for the manager to call me with an explanation
I had a quotes from national movers (Bekins) who have 53 foot trucks which would have worked out cheaper and better.
These so called local movers all seem to be nothing more than odd job men or pirates who advertise on the internet and local papers. If they are lucky enough to have somebody like me contact them they offer a cheap rate rent a truck for the day and then rob you blind.
It is my full intention to pursue the matter through small claims court and would appreciate any comments from others that have used these pirates to support my case.
Anyway I suppose the moral of this story is don't try to save a buck by using pirates, go to a reputable company
Thank you for reading my comments