Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

6
Helpful
Votes

Acer Complaint - Acer Sucks both product and customer service - Acer Extensa 4620

Acer Extensa 4620 - Complaint
Review by Ihateacer on 2009-09-06
DON'T Purchase this item or any other Acer computer be it desk top or laptop they are all equal trash trash from a trashy company. Trashy people don't even deserve such trash can I rate it less than one star if so a negative one million! It should be named annoying instead of Acer. All of the customer service reps were foreign and the accents were extremely thick and very hard to understand spent hours on the phone you have to pay for your own shipping to the company if you want your computer repaired and then it comes back to you in worst shape than before you shipped it to them. You would be wiser to just purchase a new computer as opposed to dealing with their horrid service. It is by far the worst experience I have ever had in my 53 years of life! ACER U SUCK! You are EVIL! Any company willing to sell an Acer is a bad company!

My computer was just 8mths old when it was laid to rest! I could have got a better deal out of a cracker jack box. I feel like this was a gag gift.
Comments:
Posted by CJC0189 on 2009-09-07:
Your review would carry more credibility if you went into details regarding the problems you had with your computer, and Acer's steps to resolve the issue, versus just your outright insults to the company. Let your readers be the judge.
Posted by Buddy01 on 2009-09-07:
I have had an Acer laptop for 2 years and it has given me no problems. It is unfair to decide all Acer computers are trash because of problems with yours. I would be interested in hearing the details of the the problems you encountered.
Posted by knowitall2 on 2009-09-07:
I know of a couple of people who have purchased Acers in the last year because the price was so low--about $400 for a laptop. They figured if it did break, they wouldn't be out too much money and it would probably cost more to fix than it was worth. Ahhhh, our throw-away society.

It's too bad you've had such a bad experience with Acer, but more details would be nice, if you wouldn't mind sharing them.
Posted by MundoCani on 2009-09-07:
I've had an Acer tablet for years and years. Never one problem with it. So I deny your allegation that ALL Acer computers are trash. Computers aren't trash, stupid people who don't know how to use them are trash.

By the way, your great grandparents (that's your grandparents parents) probably spoke with foreign accents.
Posted by justthefaxx on 2009-09-07:
I have an Acer Aspire laptop and bought an Acer Aspire netbook for my 5 year old. Both of them work fine, they are not trash.
Posted by LadyScot on 2009-09-08:
Two words: USER ERROR. It is always the computer company's fault when someone can't figure out something.

Mundo, you got that right.
Posted by Fred45 on 2009-09-27:
I have three Acer's, one Gateway, and an HP. They all work.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
ACER:
Overall Rating:StarStarEmpty starEmpty star