Western Motor Coach, lynnwood, WA Complaint - Western Motor Coach, Lynnwood, WA = horrible service
LYNNWOOD, WASHINGTON -- We rented an RV for a quick weekend in early August. Purchased all services, insurance, extra mileage, housekeeping kits, bedding, etc. Confirmed availability prior to arrival...
and then upon our arrival, the RV wasn't ready, but would be very soon. Then it wasn't even available, then we were moved to another, smaller RV. Meaning, our 8 person group would be spending their weekend in a 6 person RV. However, that was until they 'found' an available RV that was ready... 4 hours later. No walk through, waited for the staff to find kitchen kits and go to the local store to buy housekeeping kits, fill the tanks (which they didn't do)... total joke.
Long story short, we encountered some damage on the RV, but not to worry because I had purchased insurance and put down a deposit. Wrong! After calling and asking about what was owed to whom, I find an additional unauthorized $1200 billed to my credit card! That was almost as much as the entire rental.
Needless to say, Western Motor Coach is the Busch League of RV rental and customer service. I would strongly recommend you find another rental outfit unless this is your last option.