Wells Fargo & Company Complaint - Wells Fargo Scamming Consumers
Wells Fargo is scamming consumers. I would like other people to be aware of what they are doing so they don't get taken advantage of like my husband and I.
In short, Wells Fargo sent us a promotional offer in the mail to open up a free checking account with them and receive a $50 bonus. I called over the phone and opened an account with them giving them the promotional code for the $50 bonus. They never deposited the bonus and when I contacted them about this they said I had to talk to the customer service representative that set up the account but I can't get him to return my calls, surprise. So I filed a complaint with the Attorney General and the Better Business Bureau. They responded to the BBB saying they are unable to determine the promotion requested and they have not given me my $50 bonus. I gave them all the information that was on the mailer as it stated to do. They are the ones that sent this offer to me and now they done know what I am talking about even when I have provided them with the promotional code as it stated to do on the mailer.
Wells Fargo offered me a promotion to open a checking account and now they won't honor it. I find this very upsetting for me as a consumer to have Wells Fargo use a bait and switch marketing scam to get customers and I feel consumers need to be aware so they don't fall victim to this same scam.