Correctional Billing Services Complaint - Can you say monopoly?
This company has a strangle hold on anyone who has a loved one in jail or prison. They have what seems to be an exclusive government contract and use that to shamelessly extort vast amounts of money from people who are already suffering financial troubles. When 1/2 of the monthly income for a household is gone you can't afford 50 or 75 cents a minute to talk to your husband. Slow response times from the "customer service" in India is another drain at least emotionally. I have yet to speak to a person at this company that could be understood. How can they get away with this?