Wal-Mart Informative - Walmart Does Walmart Sells Dirty Underwear Panties, Bra and other Clothing????? You are the judge!
LAS VEGAS, NEVADA -- Dear Readers excuse me for my horrible writing because I'm from Spain and I can speak better than I can write this experience happen to me 2 years ago in Las Vegas before I moved back home to NY. I'm a retail expert with more than 10 years of experience never fired from any job and I must say this is the most ridiculous thing happen to me! The point of this review is to tell consumers that it's true you could get stock with used clothing you bought from Walmart or ANY Retail STORE, merchandise without the tag: it's USED! Don't buy it!
I'm a Former CSM a hourly walmart emploee, they pay me under $10 dollars an hour and I QUIT and have them to laid me off seven months later, because I just couldn't do the job anymore too gross and not enough money to support my child and to put out with dirty, nasty used clothing returned every single day to that store, this situation that may sound for some people like "Crazy, Disgusting and Gross but It's True not joke"
I'm sure Walmart is not the only store that this happen people do return things after they use it with soil or not on it! I'm NOT A WALMART STORE MANAGER they make between 50-80k a year
O.K I don't get to approve nor get to say the last word, that is the Store Manager Job, not mine I'm there to deny the return or approved if the customer is unsatisfied then I have to call the Manager to give the O.K.
This is Walmart in NELLIS BLVD, Las Vegas. Believe it or not I have customer returning dirty underwear that it has been used and you can see the stains of body fluids on it. You do think that Walmart Mgr refuse the return, she even told the CASHIER TO USE GLOVES? Store Manager APPROVE THE RETURN NO QUESTIONS MONEY BACK GUARANTEE the guy went to get his beer and cigarrete with the money he was happy it's all the matter but what about for the rest of us that LINES are LONG and the cashier can't posible take the merchanside put a defective tag and take it to claims? There is not time to waist she must be in that register for 2-3 hours straight before she takes a brake even I helped and tooked the merchandise myself but still I saw a used shirt and multiple items back on the sales floor and fitting room lady very mad.
Yes you are correct Walmart with receipt or not you will get your MONEY BACK for USED panties, man underwear and bra! As long that got the bar code or number on the elastic near the broch or manufaturer tag ,check Walmart under garment bra most of them got a number on it. Because it's Walmart brand you will get the $$$ back CALL HOME OFFICE:
Wal-Mart (Home Office)
702 SW 8th Street
Bentonville, Arkansas 72716
YOU WILL SEE I'm not JOKING. Tell them you are a former associate and you want to report that Walmart sells used clothing and undergarment " They'll tell you don't argue with the customer, walmart offer 100% satisfaction guarantee and your money back" If you didn't like the undergarment or it's too lose or small/large etc, etc.
I was embarrazed when I saw people buying underwear that others try out, at the fitting rooms oh yeah you can try underwear at the fitting rooms go to the fitting rooms any Walmart, any State see it for yourself sit near by I'm not kidding tongs panties specially!
I have a male customer and a female customer brought me dirty underwear I felt so insulted because I touch it, thinking it was new but guess what I saw the man underwear got feces on it and his girlfriend seems like the have some dirty stains on it.
Please I know how gross it sounds but I SAW that with my very own eyes and I told the cashier NO, NO, NO tell them NO but they wanted to talk to me since I was the boss of that departament. I totaly refuse the return and very politely I even initial the receipt that I deny the return. I told the couple this items are used and unfortunately nothing I can do.
I asked them to please to put the merchandise for me back into the bag and without any warning the customer throw the dirty man underwear with the feces stains on it at me and I told him and his girlfriend no I can't accept this item. "HE Wanted CASH TO BUY BEER AND CIGARRETES HE TOLD ME." (I don't get pay enough to have someone insulting me and asaulting me with dirty underwear I thought.
Even he was so rude to me and trhow me the nasty underwear at me, thanks God didn't touch my skin, I didn't lose my cool but I told the cashier we can't accept dirty underwear if they still unsatisfied they can speak to the store manager in charge so we both call the MGR to handle the dirty clothing and the weird customers.
Guess what CUSTOMER got their way and I saw with my very own eyes the manager in charge approved via phone the cashier tooked the merchanside back order by manager and not only that I saw used merchanside and get re-sold to someone else not the dirty underwear I'm mention in this parragraph other used merchandise without tags, cashiers tying manually the bar code because no new tags on the clothing anymore, the fitting room lady asked me why we allow to have this used merchandise to be return?
I explain her and another 2 cashier ladys that I did refuse this return but a higher salaried manager approve it nothing I can do and on the weekends I'm not here to know who accept the returns and what were the condition the merchandise was brought to the store for ten buck an hour what do I care what happen on the weekends I don't own Walmart I do have a life on my own with my husband and son. Everybody is to scare to talk to the MGR afraid to lose their job but not me I could care less, I do speak my mind when I see something I don't like!
Items without tags are used more likely by people and you get to buy used merchandise with body fluids or soil on it. Even this store was very organized and it seems clean. And I won't deny I did have a good time working in that Store because it was very easy since the store is organized and really nice people to work with, in fact I have some good friends they used to work there as well but I won't buy anything there or under garments from any walmart.
Used stuff that already has been worn and that's not cool and new cashiers that doesn't know how to make a defective tag for the item I'm not the person that train them they have a person in Personal that do all the training and a CSM head manager doing that (It's wasn't me)I work there I don't live there not responsable of handleling someone else dirty clothing, how gross!
Cashiers without training, they just simply put it back on the floor anything from clothing, blankets and other fabric items. I would rather buy my clothing online than regular walmart stores. I called HOME OFFICE IN ARKANSAS to Report it and They told me AS LONG is Walmart Merchandise we need to accept it back. Feel free to call yourself and you will see this is not a joke used clothing from walmart back on the sales floor!
Note: Be aware of merchandise without tags any RETAIL STORE not only Wal-mart.