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Air New Zealand Complaint - Bad Service - Customer Service
Customer Service - Complaint
Had a bad experience at a Koru Lounge was treated by staff member with such disrepect that I wrote letters of complaint to Chairman and Board Tis was back in April. Had a patsy letter back from customer services but no reply from people I individually wrote too. Tells me they don't give a dam
Comments:
Posted by Ben There on 2009-09-09:
What was bad about your experience? I suggest you write a letter to the Customer Service team as Chairmen of the Board of large companies often do not answer complaint letters as they have much greater duties to do in the day to day operatrions. Those letters end up at the customer service departments... It just takes a lot longer.
Posted by i_am_canadian on 2009-09-09:
Apparently a response from the customer service team was not good enough, she actually thinks the chairman would take the time to personally write to her.
And would you care to elaborate on what soured your experience?
And would you care to elaborate on what soured your experience?
Posted by jktshff1 on 2009-09-09:
Agree with iac...just what was the problem?
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