Palmer Dodge Complaint - Refuses to answer my calls, emails, & faxes concerning problem purchase
Purchased a 2007 Jeep Wrangler from the dealer outside of an eBay auction, after the auction ended with no buyers. The auction listed all the items, which included cruise control. The jeep was delivered to me by transport (we are approx. 850 miles from the dealership - probably part of the reason they have not assisted to date). There was NO cruise control on the jeep. In addition, it arrived with many dents and a scuffed fender. I was told it was dent and scuff free. Nick, the salesperson blamed it on the fact it had rained the week I contacted them, so they likely missed the damage. Nick had promised to get the cruise control paid for. I had to go to a local dealer, get a quote and forward to the dealership. I sent the estimate onto his manager Jared on July 16, 2009. It is now Sept 9th, after repeated calls and even 3 faxes, I still get no response. Based on these events, and total lack of response, lack of assistance with legitimate claims, I cannot recommend that anyone deals with this dealership or auctions posted by viperjared, viperpalmer678, or Palmer Dodge on ebay.