Western Union Complaint - Western Union steals your money!
My son is in a detention center in the U.S. for something very stupid he did. I have sent him money several times through Western Union's Quick Collect Program, which "works" either via telephone, the Internet, or any of their public locations.
The problem here is, and Western Union takes FULL advantage of this, that you cannot call the recipient to verify receipt of the money. Western Union gives you a "confirmation" that they allegedly sent the money, but in half of the cases this is false. If by chance my son calls me and I ask him whether he received a particular transfer, half of the time the answer is "No."
Yes, the money is always debited from by Visa account... but like I said above, delivered only half of the time.
Yes, I have fought with Western Union's call centers to get the money delivered after hearing their lame excuses as to why they didn't send the money, but this is a ripoff, a fraud, any way you look at it. If Western Union has a valid reason NOT to deliver money to an inmate at a prison, well then don't take the money from the sender!
Imagine, just try to imagine the huge dollar amounts Western Union steals from the public like this, day in and day out. I am very meticulous when it comes to money, so I check and make sure that my son gets his money when I send him some. But I am not the only person sending him funds; he has other relatives and friends that use Western Union to send him cash; they have no way of letting him know, and he has no way of knowing they did... when Western Union steals his money.
Thumbs down for Western Union. They are a huge ripoff!