National Car Rental Complaint - Infested with Cockroaches
SAN FRANCISCO, CALIFORNIA -- DO NOT rent from National Car Rental! I recently rented a minivan from them and half way through my trip discovered the car was infested with cockroaches. When I returned the car the two managers I spoke to were not at all surprised and did not even want to inspect the car to see the dead roaches we had killed all over the car. They told me they would do an investigation and have now charged me for the rental and said they did not find anything.
Luckily I took pictures of the cockroaches, one of which is coming out of the vent. They NEVER once apologized either.
I suspect this is not the first time this has happened.