Evercare Complaint - Lies about what's covered and impossible to leave them.
MINNETONKA, MINNESOTA -- The representative from Evercare told my father in law that if he switched from MassHealth/Medicare to them he would keep all his benefits & services like: prescription drug coverage and in-home care services. As soon as he signed up few days later he went to pick up his prescription drugs the pharmacy told him that his plan does not cover the type of drugs that he takes. Also in-home person stopped coming in and when we called we were told that Evercare does not support their company so we would have to switch to another in-home care provider. When I tried calling Evercare they denied that they even enrolled my father in law in, yet when I call MassHealth they tell me that he is stil under Evercare & can't do anything about it. Later we found out from other people that we are not the only ones to run in to the same problem. So now it's been over two month since my father in law had his prescription drugs & in-home care services.