Chase Complaint - SCAM
Continental/Chase MasterCard offered a reward program to its members that ended 5/31/09 wherein if you reached any of the 3 milestones, you would receive bonus travel miles as well as a voucher of some sort, highest milestone being the reward of a companion airline ticket. I met the milestone for the companion ticket, which I intended to use for my honeymoon in November 2009, only to receive the voucher which required travel to be completed by 07/31/09. It also required a 14-day advance ticketing, therefore leaving a cardmember with maybe a month or so to plan, use & benefit from the free flight. Such a SHORT deadline to benefit from this reward should have been disclosed to members in the promotional fliers & prior to enrolling in this promotion where they would intentionally opt to make purchases (up to $4,000.00 over a 3 month period) to their Chase card (over other possible c/card reward programs) to only come out receiving nothing but a useless reward. Not everyone can just easily pick up and fly out of town in such a short window of time!! I feel victimized because I chose to use my Chase MasterCard, and pay Chase's higher interest rate, over my other cards in order to obtain this benefit and now all I have is an expired voucher, higher interest rate payments, and must find another way to cover for the cost of the additional airline ticket for my honeymoon. If Chase's customer service is reading this complaint, I ask that they please re-activate my voucher. Otherwise this Chase reward promotion was nothing more than a scam.