AHS Home Warranty Complaint - American Home Shield
If you can cancel this service, please do it within 30 days to get most of your refund back. This company finds all sorts of excuses NOT to pay for any claim. AHS said that had I filed the pool heater claim after 30 days, it would have been covered. Since it's before 30 days, AHS said it's a pre-existing problem. Therefore, they don't cover it. The coverage I had was a flex plan, extended (costing over $600 a year). Don't waste your time calling the escalation department to dispute. They won't be able to help you out. Call the main line on their web site to talk to someone about cancellation. You will then be on hold for a long while. The person will try to convince you to stay with AHS and to offer you a coupon for the next service call. Be firm and get your money back. Save the money for future repairs.