Red Moon Chinese Cafe Complaint - Hot, sweaty in restraunt, no applogy, no adjustment, no answers
EDEN PRAIRIE, MINNESOTA -- On 9/11/09, at lunch the Red Moon Chinese Cafe in Eden Prairie seated our group. After our food arrived we began to notice how hot we were. We began to sweat with beads running down our faces. The restaurant was not very busy either. I finally asked if the air conditioner was working. I was told that it was broken. I asked the woman at the cash register about it and she said that she had no idea when it would be fixed. We receeved no adjustment on our meals, and we were very uncomfortable and left early. There was no apology or adjustment to our meal price. I asked when it would be fixed and was told by an employee that they had not been told when it might be fixed. This was a bad experience. I brought two of my associates there hoping for a good meal and a a good time. Things can break, but the lack of apology or even seating us without telling us is not appropriate or excuseable. This restraunt did not seem to care about the situation or about us.