Access4Less Complaint - Horrible Service - OnLine Service

Review by Birdsong1958 on 2004-07-08
ORLANDO, FLORIDA -- I joined Access4Less at 8pm on 7/1/04. I signed for their SpeedBand Service and paid the One-Time charge of $8.00 to join.

After spending over 3 hours trying to log on (speed never reached over 7900) and trying to reach Customer Service (was put on hold and disconnected 11 times!) I sent a letter to their Accounting Department to cancel (since I was NEVER able to get on anyways) and was told they would cancel my account but I was not going to receive ANY REFUND.

Obviously, this company is ripping customers off and charging the One-Time Fee shows where they are making their money.

Please pass the word around!!!
Comments:6 Replies - Latest reply on 2004-07-29
Posted by tmoff19962 on 2004-07-08:
The company name should have sent you a warning sign. And what do you expect for a measley $8.00's? Thumbs down on your fivilous complaint. BOOO!!!
Orlando is a hell hole full of old people and immigrants that steal other people's air conditioners.
Posted by Birdsong1958 on 2004-07-08:
Tmoff, its a shame some people have to be sooooo negative! I guess I wasn't CLEAR enough..not only did they charge me their Monthly Fee but ALSO an $8.00 charge. They have sent me a statement saying that according to their Terms of Service I was due nothing. Since I was NEVER able to log on to ever read their Terms of Service I felt that I was owed my money back. But they say no!
Posted by tmoff19962 on 2004-07-08:
You two must be a couple of flaming queens.
Posted by tmoff19962 on 2004-07-08:
WOW! You are a flaming queen.
Posted by sanford31031 on 2004-07-08:
Flaming a Whopper at BK !
Posted by CapnNemo on 2004-07-29:
This company also goes by the name JOI and ACCESS4FREE. They provide the SAME services, just charge you differently. Pretty sneaky, eh?

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