Target Complaint - Horrible store
Purchased an item and it was scanned twice, therefore I paid for 2 but only got one. Bought it at Target in Valley Stream, NY and went into my local Target in Edgewater, NJ and asked if they would at least give me the item I paid for but did not get. This was the 3rd time in as many months that this same thing had occurred. The store manager told me he could not give me the item I paid for and also could not give me my money back because it was a different location. He said that each store was a separate entity and the policy was that he could not do anything about a purchase at another location. He told me to call the store in Valley Stream and they would refund my money. I called and a customer service representative told me she could not refund my money. She gave me a 800# to call where she said I would definitely get a refund. After being on hold for 30 minutes, and transferred serveral times I was told they could not help me. Outrageous!! I'll shop elsewhere.