Empire Hyundai Complaint - Empire Hyundai's unetical business ways
428 PLEASANT ST, MASSACHUSETTS -- This all started in November 2008.My wife had been working with a woman for about 2 years and became friends. Wife's friend had gone to Empire Hyundai in November and bought a 2008 Hyundai Tucson. Dealer sold her the Tucson and let her drive it off the lot before the loan was appoved. loan was denied so they called her and said she needed to bring the car back unless she could get a cosigner. She asked around with no luck. See than called my wife. Friend knew that my wife had an heart of gold and had trouble saying no to people for se had ask her before to borrow money from her, but this time the friend was asking my wife to cosign a loan for 30,000.Wife told friend no and that she and I (her husband) could not afford the payments of
528.00 a month if something happened. This is worth mentioning to, that at the
time my wife was in treatments for stage 4 cancer and on lots of medication. Friend keep pushing wife saying she already has the car and she had to get someone to help her that day. Wife was still saying no and that she had to talk to her husband. Friend still pushed and ask her to at least go to the dealer and talk to them with her. Wife feeling bad unwilling said she would go to the dealer. When they got to the dealers they asked her to cosign the loan. Wife again said no and started crying. Dealer keep pushing telling her that she was just the cosigner and if
the friend keep up the payments for 12 months they could take the cosigners name off the
loan. Wife now getting confused and sick of the whole sitution broke down and signed what she tought was the cosigner just so they would stop. That night when I got home from work my wife was a complete mess and crying. Asked her what was wroung. She told me what had happened. Next day I called the dealer and ask them to take the car back because
this would destroy us. They told me that they would not take the car back and
also told me that my wife was just the cosigner and in 12 months they would get her name off the loan. Thinking there was nothing we could do we pleaded with the friend to make the payments on time or this would put us out on the street. Friend told us not to worry so we just crossed our fingers waiting for the 12 months to go by. Everthing was going fine for about 6-7
months. In June 2009 we received a reg. renewal notice for what we tought was the friends car. We called the friend to tell her we had it and what she wanted to do about it but we could not
get in touch with her and she didn't call us back this went on every day. Few days later a poperty tax bill came. Then I asked my wife why is this stuff comming to our house and why is just your name on it. We keep calling the friend with no luck and no call backs. We than started driving by her house with no luck either. Meanwhile the two bills were getting close to the due dates so we paid
them. In July the bank called saying the June loan payment was late. Wondering why we were getting the bills in my wifes name only we
asked the bank whose name was on the loan and they told us only my wife's. We told them that my wife was supposed to be the cosigner. Bank told us that wife was the owner that there wasn't anybody else's name on the loan or
title. We explained what happened to the bank and that the friend has the car and that we cannot find her. We did agree to pay that month's payment. Now we started looking into things and found out that the dealer applied for a loan in both the friend's and wife's name but it got denied. Then he tried another bank in
both names and got denied again.(we have received the letters from the bank).Dealer than dropped friend's name off the loan to get it appoved but did not tell my wife or friend what he did. Dealer gave the friend all the paperwork and the car and told them everything was allset. Dealer did everything in his power just to make this sale knowing my wife didn't even want to be the cosigner never mind the owner. In my opinion this dealer did more than just commit fraud. He lied to myself, my wife and even the now ex friend. And even worse took advantage of a sweet, heart of gold person which happened to be at the time fighting for her life with cancer. Not sure how thay can live with themselfs and they sould not be able to get away with doing business in this manner. We have bought cars before from other dealers and yes they are good but they do not have to resort to these misleading tatics. This dealer should right their wroung and take this car back and pay off the loan to clear my wife and I from this mess. Wife and I have been worried sick over this.
Notice that there is another reveiw on this website with this same dealer doing pretty much the same thing to them. Hopefully this dealer takes care of that also.