I have been told point blank that the Post Office does not deliver directly to apartments only to mailboxes. If your item does not fit in the mail box, you have to pick it up at the post office. I do not own a car and would have to take off work to pick up mail which is addressed to my apartment, not a mail box. When I complained I was treated with hostility and for a while even stopped receiving mail. Sometimes they shove items in the mailbox that don't fit, often damaging or even breaking items so they can fit them in the mail box. Twice now an oversized item has blocked the lock so I can't open the box and have to get the lock popped and replaced. As far as I am concerned, the post office can go out of business -- that way vendors will have to use UPS. I do not mind paying more in order to receive my items undamaged and at my home address. It appears the post office will only deliver to people affluent enough to own a home. Apartment dwellers appear not to be entitled to postal service. My only option appears to be not to order items online if they are to be delivered by the postal service.