Whirlpool - Washer
Brand New Washer - Complaint
As I have viewed earlier, many of you have had the same problem that I have faced with Whirlpool. I bought a washer brand new and after 5 loads it would not spin anymore. The tech came, said it was the timer, ordered the part and said it would take 2 weeks. Two weeks later, the part was not in, so we phoned and complained to the executive (Jamie I believe her name is EXT 3241) She ordered a new washer to be delivered (after much arguing and fighting). The tech guy called about a week later and told us the timer had arrived, came out and installed the timer, however it was not the timer. Now it is one month without a washer, I call back, she tells me the washer is due to be delivered on Sept.6th. It is now the 14th of September and I still have no washer.
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