Lowe's Complaint - Lowe's does not care about "Customer Safety"
SALT LAKE CITY, UTAH -- Lowe’s Home improvement
September 15, 2009
Lowe’s does not really care about customer safety
Lowe’s does not really care about customer safety. Last year, 2008 I observed a women holding a dog in her arms at the Lowe’s in Sandy, Utah. The dog lashed out and bit the customer standing next to me. I reported it to the manager of the store and he could have cared less.
I then contacted Lowe’s in North Carolina and they stated that non service dogs were not allowed in their stores and that it was “Corporate Policy”. They stated that they would contact the manager of this store and see that non service dogs were not allowed in their stores.
Last Friday, I observed another customer with a dog in this same store. I reported it to the manager and once again, it was stated,”What do you want me to do?” Neither of these dogs were service dogs and management made no effort to check on the status of these pets.
Yesterday, I visited the Lowe’s store in Salt Lake City, Utah. I observed a man walking two dogs in the store. I reported it to Vicki Sheets, Operations Manager. She also had no concept of the risk of pets being brought into their stores and she had no knowledge of “Corporate Policy”.
With the out break of the “H1N1” flue and hundreds of people getting sick, one would believe that Lowe’s would offer sanitary hand wipes to customers to use on the shopping cart handles. Health departments everywhere have stated that this disease is transferred by hand contact. Folks, shopping carts are highly contaminated with dozens of pathogens which can make you sick and even kill. Why doesn’t Lowe’s provide these wipes? I suggest that Lowe’s just does not care.
I can conclude that if I took my pet cougar into a Lowe’s store, that it would be OK too. By the way cougars love dogs, they find them very tasty.
I do not hate or dislike dogs, cats, birds etc. I just do not believe that businesses should allow them into their places of business. Lowe’s what has happened to your “Corporate Policy”? None of your employees seem to get it.
If there are any customers that get attacked by animals in Lowe’s stores, I hope you well in your tort action for negligence against Lowe’s. Folks this could be your way to retirement. Businesses are supposed to keep their place of business as a “safe and hazard free” zone for customers and employees.
Do you believe that Lowe’s really cares about customer safety?
Keep the faith,
NHR of Sandy, Utah