Sprint Complaint - Customer service - no and yes
CALIFORNIA -- I had difficulty placing an overseas call, so called Sprint, which is my current long distance carrier. The woman just said she would place the call, no other assistance. I called back later, talked with a gentlemand to try to determine why I could not place a call [operator error - me] and he not only went over why and how, he also explained the various costs. Now I am into a huge bill for the non-completed call that woman placed and have no recourse. The gentleman clearly explained options I might look at, depending on my overseas calling frequency! So, I believe I have seen perhaps the worst and best of "customer service" at Sprint - in under one hour!