L'Affair Cafe Complaint - Very Bad Dining Experience
MISSION HILLS, CALIFORNIA -- I went to this restaurant for the first time after learning about it from the newspaper. There were 2 other adults with me. The restaurant had a coupon in the paper to buy one dinner and get another one for free up to $10.50. It also said that a 15% gratuity would automatically be added to the bill. The three of us ordered dinners that were $20 each. Two of the dinners were what the restaurant called "Three from the sea" which included sea bass, white fish, and swordfish. The fish were shaped as squares and was fried. Both fish dinners had been cooked too long and the fish was hard, dry, and stringy. Surprisingly, the waitress never stopped at our table to check on us although she was stopping at other tables. It was awhile for me to get her attention. After complaining to her she had the manager/owner come over and I again explained the problem. He said he had been in business for 25 years and never had any complaints. I showed him how hard the fish was and that we did not feel like eating it and all he could say was that he was sorry. And yes, they did add the 15% gratuity to the bill. I will never go back to that place.