Earthlink Informative - No way to make payment online if account deactivated
I have never really had a problem with Earthlink as far as service goes, the main issue is with being unable to make a payment online if your account is deactivated. Husband had stroke, etc. Found out we are now in a wi-fi area, only because my daughters main computer has been on Earthlink and hers does not support wireless. I have apparently been wireless and didn't realize it. I do not have a credit or debit card and they won't take a check over the phone, only online, but if your account is deactivated... I can wait til I mail them a check for service to be reactivated since my daughter is gone on vacation. Maybe earthlink needs to reconsider just let a person pay online, by check, even if their account is deactivated.