Wal-Mart Informative - Walmart in Sullivan MO
SULLIVAN, MISSOURI -- I am reviewing the Walmart in sullivan Missouri. The tire center there is a joke. It takes forever to get tires done and the shop manager is a liar. I had my car taken there and I had tires put on it. The manager named Jim was the one doing all the service on my vehicle. It was only supposed to take an hour to put two tires on it. I get it home and drive about two weeks with the tires and they start to wear funny. I bring it up there for him to see and he says that my car needs a front end alignment. I'm thinking to myself how does he know that I need it. Well, I take it and get an alignment (since Walmart doesn't do it). It was perfectly aligned. What happened is that Jim forgot to balance my tires. So I bring my papers of the alignment up there and he still doesn't believe me. So I talk to his manager Joe, which does no good at all. I finally had to talk to the store manager. He was able to resolve my problem. I just want to let everyone know how bad this Walmart is. When it comes to customer service this is the worst one I've ever seen.