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Spyware Doctor Complaint - PC Tools Ripoff - Spyware Doctor LIfetime of Renewals on Your Credit Card

Review by kyop on 2009-09-17
Beware! When you buy Spyware Doctor, PC Tools keeps your credit card information and bills you for annual renewals forever. I contacted them to complain and they told me I would be issued a refund. That was 4 weeks ago. They have a legitimate product but they behave like thieves.
Comments:3 Replies - Latest reply on 2009-09-17
Posted by Anonymous on 2009-09-17:
In case you weren't aware just about all subscriptions renew automatically especially if a credit card was used for the initial payment. Read the materials that came with the software and it's clearly spelled out.
Posted by Anonymous on 2009-09-17:
When I bought this product, I got an email saying that it would be renewed automatically in a year, and charged to my credit card. They provided a link that you could go to and turn automatic renewal off. It wasn't like they were hiding anything, or making it difficult to opt out; you just had to read the mail.
Posted by tnchuck100 on 2009-09-17:
Read? Nobody does that. Why in the world would anyone read that kind of stuff. I thought that stuff was for the sole purpose of destroying trees and such. You mean there is actually meaningful, pertinent information to be gleaned in that stuff? Amazing.

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