Delta Airlines Complaint - First class fare, low class flight
I purchased a full first class fare for my family from Atlanta to Sacramento round trip at a cost of $5300 for 4 tickets. Atl to Sac was fine, coming back was unbelievable. Both trips on the same type of plane. No personal in flight entertainment, no choice of meals, were not stocked for breakfast even though the plane sat overnight for a 6am departure, no power outlets and the movie that was shown for the entire plane was inappropriate for my kids to watch. When I called to complain I was argued with about my fare instead of the actual problem of the in flight service. I stopped flying Delta years ago for this reason, but came back figuring that the first class fare would remedy the customer service issues, I was wrong. If you are thinking about treating your self to a first class trip, think twice about using Delta.