Wal-Mart Complaint - Tire Lube Express - Ignorant People
Thank you for all the people putting their complaints on here, it reminds me why I think people are so stupid. First of all have common sense. A.) it is common knowledge that the technicians that perform service are NOT certified. As is the case in 90% of of quick lube/oil change locations. They are NOT allowed to check brake fluid, or Coolant. As yo have to be state certified to do so. B.) Amazingly it is helpful if you know what the hell you are driving. "uh, its the purple car out there" ok, so I can write it up as a purple 2003 cavalier when actually it is a purple 98 caravan... Dont be dumb... yes I can change that later via vin scan. BUT it doesn't help when we try to help you with tires, oil weight etc. C.) Some people drive ghetto peices of junk.. If you have a gas leak NO THEY ARENT GONNA WORK ON IT! moron. Your tie rod is duct taped on. yeah thats safe... You have no lift points left due to rust. So therefore they would crush through your floorboard, crush line etc. If you drive the car, AT ALL... You need to know what it is. Do you know how to drive it? it is a machine that needs to be taken care of. Just an oil change every 4,000 miles aint gonna cut it. Sometimes when you bring your car in, there is a wait. No duh. Now you need to keep in mind, that maybe your car is fine, but there could be a 88 civic in front of you whose hood won't open... Well, they have to page them back (if the customer even hears it) and wait for them to return. Meanwhile this extends your wait. IT HAPPENS! Alot of times there may only be one person even available to work on your car. IT IS NOT THE ASSOCIATES FAULT. Yelling at them abotu the wait is not gonna make is go faster. Let me come to your job everyday day and scream and yell at you and call you incompetent. Would you like that? Neither do they. There are always unforseen situations. AND yes there are always policy changes, which is beyond their control. GET OVER YOUR SELF! If you want your ghetto rigged car serviced take it to a private ghetto ran shop. THEY HAVE LIABILITIES! Sh** happens everyday. So get over yourselves and get on with your life.