Direct Buy Informative - Directly Bought
My husband and I joined Direct Buy at the beginning of rennovating our 1960's home. The other reviewers are correct in that you must spend upwards of $20,000 to realize savings. It is an excellent tool if you have money and are planning to buy high-end furntiure, appliances, lighting fixtures, etc. If you are happy with the things you see at Lowe's and Home Depot, then you will save a lot more money (and headache) buying directly from those stores.
The quirks of Direct Buy also require you to have SAINTLY patience to be satisfied. You buy from a book. There is relatively little product in the showroom. There are HUNDREDS of books with pictures of products, but you won't sit on your couch until it arrives (bought and paid for...no returns).
Do you need your furniture in the next 4 months? It took upwards of 7 months for our kitchen table to arrive from Italy (we live in Boston, MA). I understand the limitations of international shipping, customs, etc., but that was a bit much.
We ordered lighting for our kitchen. It arrived broken 4 times in a row.
We recently arrived at Direct Buy (45 min drive) to pick up our furniture...we were told that "pick up" was closed. Only the showroom was open.
Our experience overall has not been positive due to all the hiccups in "the system." If you aren't planning on dropping serious money on home rennovations...support the local economy. Hop in the car and head to the local furniture store. It's tough to buy a couch from a picture and you'll forget what you ordered by the time it arrives (oh, yeah...if you don't pick it up in a timely fashion...they charge you for storage!)