Ashley Furniture Compliment - Quality same as showroom, arrived early, easy delivery
After reading the reviews here, I was quite worried after purchasing a table & chairs from Ashley (direct from one of their own stores, not a vendor).
I shouldn't have been. Our order arrived complete, without damage, and earlier than expected. We received a call a few days before delivery where we set the day. They called the day before with a 4-hour window. The drivers called 30 minutes before they arrived.
Everything happened as expected and as promised (except they said 2 1/2 weeks minimum and we had it in less than 2 weeks).
The deal was pretty good, and I have no complaints.
I wanted to make a posting to give them my compliments since there are plenty of negative experiences here. Sometimes the only vocal people are the ones who had issues.
The branch manager was the one who helped us in the store. He checked the stock, twice, before entering our order. Maybe vendors don't check like they should.
There is no noticeable quality difference between showroom and what's in our breakfast room. Same paint, finish, materials, and construction.