Home Depot Complaint - Billing
WEST VALLEY CITY, UTAH -- Today I have chosen to close my Home Depot Account because of how stupid Home Depot handles your account. I have been a customer for many years in good standing. This month I forgot about my payment, when I realized I had forgotten I went immediately to make a payment but because I was five days late they would not waive the $35 dollar late fee. Now most places will give you a grace period for Home Depot it doesn't exist. What a way to lose customers specially in these financial crisis we are experiencing in this country. So because they won't waive a late fee I will close my account as soon as I am done writing this complaint. It is not worth having to pay $35.00 for nothing after making your payments on time for years. They don't even care.
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