Wonder Hanger Complaint - Buyer Beware of Wonder Hangers
The commercial for Wonder Hangers is great: they appear to be a nice value for the money. Maybe they are. But I never got a chance to find out.
Ordering the hangers started out fine. The friendly robot-gal identified me totally from my phone number and only needed my credit card number.
After collecting my credit card info, friendly robot-gal number one transferred me to friendly robot-gal number two who tells me about the special "free" set I am going to get just for paying shipping and handling.
First of all, robot-gal doesn't give you the option of NOT taking the free set. Secondly, she doesn't tell you how much the shipping and handling is going to cost for the free set.
So I brilliantly pushed 00 on my phone thinking I could get a live person to tell me what I needed to know. WRONG! Pushing the zeros triggered a response from robot-gal that I wanted 20 sets of the hangers. I tried again. That try resulted in her telling me I had ordered 50 sets of the hangers.
A lifetime later I still had not been able to cancel the order or to find a live person and now robot-gal was telling me I had 150 sets of Wonder Hangers swiftly on their way!
There is a customer service phone number on their website but the office is closed on weekends. Naturally, I was making my purchase on a Saturday.
I immediatley called my bank and arranged for any and all Wonder Hanger charges to be stopped. There will be no Wonder Hanger charges. Of course, as a penalty for being stupid enough to try to order the hangers, I am now without a debit/credit card for ten days while I await the new one. Thank you Wonder Hangers for ruining my Saturday. I won't be calling again.