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Paul B. Hall Regional Medical Center Complaint - Unhuman Treatment
Complaint
PAINTSVILLE, KENTUCKY -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
Paul B. Hall
Regional Medical Center
Paintsville Ky 41255 This letter is concerning the treatment that my father recieved while being a patient at this hospital. My father was diag. as terminally ill with lung cancer. He lived in Ohio. He wanted to come visit me here in Ky one last time. On his 2nd day I had to call the ambulance to take him to the hospital he could not rest or catch his breath. They put him in ICU. We had to wait 4 hrs before they put him in his room. They did not give him any thing to help him rest. When he did get to his room they gave him a shot and told him that they gave him pills in the E.R. Wrong they never gave him anything. The nurse in ICU called aback down to Er they said oh yeah we wrote it down but we didn't have any down here. So if I hadn't said anything he would have been charged for it and not got any benefits from it. I left him at 5:30 am and went on to work. When I went to visit him at 12:00 noon they had him tied up they said that he was disoriented. This cancer has caused him to be restless he can't be still so instead of giving him something to relax him they tied him up. He was telling me that he wanted to speak to the supervisor. He knew exactly what he was doing. I told them he had to have something to relax him. They said he was out of his head. They told me they were giving him morophine. Then in the evening they said that the dr didn't want to sedate him but yet they tied him up. My mother came in from Ohio and went to see him with my nephew. He was laying in his own waste. The nurse was a smart ass saying she just give him a bath and he would have to wait until visting time was over. At that time I told her to at least fix his IV it was dripping blood all over his bed. She made the comment that she just didn't know what she was going to do with him. She grabbed his hand really rough. I told her that if it was too much trouble to take care of him I would have him moved to another hospital. I contacted the dr in Ohio to start the transfer process. My father was getting worse. When my newphew and mother visited they had to plug back in the nurses call button. They had disconnected it not once but twice. They did this so they wouldn't have to deal with him. He begged and pleaded with me to take him out of there they were treating him worse then dogs he told me. I did take him out of their on that friday against doctors orders. The trip took 6 hours which is usually a 4 hour drive. They wanted 1200.00 cash to transport him. We drove him in his van. They admitted him once we got to Mt.Carmel Hospital. They gave him medication to relax him so he could finally rest. He also had liver cancer among other things. They put him in the cancer wing and made him comfortable. My father died on that following Tuesday June the 15th. It was a discrace the way they treated him. That sunday before he died he told me that He wanted me to sue them for the way they treated him.
As a resolution, I would like the following:
My father is not the first person they have treated that way. If I had not moved him they would have let him die while being tied up. I would like for them to admit they were wrong to tie him up. He was not disoriented they just didn't want to fool with him. When I went to pick him up there was only one nurse in the entire ICU unit. We had to wait about 15 minutes until another one came in. Tell me what would have happened if more that one critical care patient coded at the same time. Who would she have chose to try to save? I want them to pay for their inhuman treatment of my father.
Please contact me if you need more details regarding this incident.
Paul B. Hall
Regional Medical Center
Paintsville Ky 41255 This letter is concerning the treatment that my father recieved while being a patient at this hospital. My father was diag. as terminally ill with lung cancer. He lived in Ohio. He wanted to come visit me here in Ky one last time. On his 2nd day I had to call the ambulance to take him to the hospital he could not rest or catch his breath. They put him in ICU. We had to wait 4 hrs before they put him in his room. They did not give him any thing to help him rest. When he did get to his room they gave him a shot and told him that they gave him pills in the E.R. Wrong they never gave him anything. The nurse in ICU called aback down to Er they said oh yeah we wrote it down but we didn't have any down here. So if I hadn't said anything he would have been charged for it and not got any benefits from it. I left him at 5:30 am and went on to work. When I went to visit him at 12:00 noon they had him tied up they said that he was disoriented. This cancer has caused him to be restless he can't be still so instead of giving him something to relax him they tied him up. He was telling me that he wanted to speak to the supervisor. He knew exactly what he was doing. I told them he had to have something to relax him. They said he was out of his head. They told me they were giving him morophine. Then in the evening they said that the dr didn't want to sedate him but yet they tied him up. My mother came in from Ohio and went to see him with my nephew. He was laying in his own waste. The nurse was a smart ass saying she just give him a bath and he would have to wait until visting time was over. At that time I told her to at least fix his IV it was dripping blood all over his bed. She made the comment that she just didn't know what she was going to do with him. She grabbed his hand really rough. I told her that if it was too much trouble to take care of him I would have him moved to another hospital. I contacted the dr in Ohio to start the transfer process. My father was getting worse. When my newphew and mother visited they had to plug back in the nurses call button. They had disconnected it not once but twice. They did this so they wouldn't have to deal with him. He begged and pleaded with me to take him out of there they were treating him worse then dogs he told me. I did take him out of their on that friday against doctors orders. The trip took 6 hours which is usually a 4 hour drive. They wanted 1200.00 cash to transport him. We drove him in his van. They admitted him once we got to Mt.Carmel Hospital. They gave him medication to relax him so he could finally rest. He also had liver cancer among other things. They put him in the cancer wing and made him comfortable. My father died on that following Tuesday June the 15th. It was a discrace the way they treated him. That sunday before he died he told me that He wanted me to sue them for the way they treated him.
As a resolution, I would like the following:
My father is not the first person they have treated that way. If I had not moved him they would have let him die while being tied up. I would like for them to admit they were wrong to tie him up. He was not disoriented they just didn't want to fool with him. When I went to pick him up there was only one nurse in the entire ICU unit. We had to wait about 15 minutes until another one came in. Tell me what would have happened if more that one critical care patient coded at the same time. Who would she have chose to try to save? I want them to pay for their inhuman treatment of my father.
Please contact me if you need more details regarding this incident.
Comments:
Posted by justUNbelievable on 2004-07-13:
That sounds truly AWFUL! No excuse for being treated that way at all.
Posted by LauraW on 2004-07-13:
This kind of treatment is happening more and more often. I have recently read several articles on the problems with staffing because of a shortage of nurses and hospitals trying to cut expenses. It's scary because this could happen to any one of us.
Posted by ejack053824 on 2004-07-13:
My thoughts and prayers extend to you and your family. I lost my Grandmother a year ago to Calciphylaxis...very rare and painful disease due to End Stage Renal Disease. No one should be treated the way your family member was treated. I would have been frigin irate!
Posted by melissa.messner.ni1q on 2004-07-14:
I wish you all the luck in suing this hospital. Last year my grandfather passed away in a local hospital after a failed "routine" heart surgery. He had expected to be home in 2 days. I fully believe that the doctor did something wrong, for after my grandfather did not recover he refused to speak with our family and instead sent someone else out each time we asked for him. My grandfather suffered at the hands of the inconsiderate hospital employees, and I wish my mother had had the strength and courage to stand up to the hospital and demand they face what they had done. I pray that God gives you the strength to take care of your situation.
Posted by terrapin8180 on 2004-07-14:
Your post actually brought tears to my eyes. I can not imagine how a hospital could treat their patients that way. I really hope you get a lawyer and sue the hell out of these people. Best of luck to you and your family.
Posted by PeskyKittyButt on 2004-07-19:
Hopefully some of our more experienced law experts (MadEye!) will chime in. Definitely consult with an attorney about your potential to sue & what to expect. Maybe you can start by documenting EVERYTHING that occurred while your father was in the hospital there. Every name of every nurse, doctor, etc...
Posted by sallys on 2004-08-09:
I did contact the attorney general of the matter of my father's treatment. They didn't deal with these kinds of matters but they turned me on the inspector general. I called them Friday. By the time I got home from work, a caseworker called me to get additional information. She said they would do an investigation on that chop shop. I also wrote a complaint with the CEO of the hospital. She wrote back a very short reply, stating they would investigate. I am going to wait about a week to see what comes up then I am going to contact an attorney in another county who is suing the same hospital for just about the same happenings. Wish me luck! The look in my dying fathers eyes as he pleaded with me to not let them get away with the way they treated him. It only makes me more determined to make them pay for their actions. I know that no matter what they did it would not save my father, I only wanted them to make him comfortable, only they turned it into a torture chamber. If you have a sick loved one I pray they never end up in Paul B. Hall Regional Medical Center in Paintsville Ky
Posted by wood on 2006-08-10:
Sally, I know it has been 2 years now, has there been any progress with this situation? I hate to hear of how the hospital treated your dad. Something similiar happened to me with my Grand dad. Hate to say it but if you don't care then they don't care! Scary because this is there job (taking care of patients).
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