Office Max Complaint - Rebates never come
PROVO, UTAH -- I used to think that it was a fluke that I didn't get my rebates when sending them to Office Max, but no longer. I believe they intentionally withhold rebates and advertise "Free after Rebate" items to get you in the store.
This last time I had followed the procedure to the letter, even included the advertisement from the newspaper, but got nothing.
I refuse to buy anything more from Office Max, but instead go to Staples who are more honest.
From the number of people with similar experience I think this is calculated and planned. If they get caught they can blame anything from the post office to the rebate contractor. Try proving you sent the rebate in. I would suggest a certified letter next time. There won't be a next time for me.